Directly situated at the famous gallop-race track, the hotel offers a quiet and nevertheless central location. With the underground line 3 only a few minutes walk away, guests can be in the city centre within 10 minutes. Whether guests want to join the night life on the Reeperbahn or would like to spend an unforgettable evening at a musical, this hotel offers an ideal starting point for all holiday plans. The nearest public transport stop can be reached in around 2 minutes on foot, and Hamburg Airport is 11 km from the hotel.

4 single rooms and 168 double rooms are located on 5 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, medical assistance, 24-hour room service, an alarm call service, a laundry service and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.