This hotel is situated in the centre of Heidenheim, but still affords a peaceful location. The railway station is around 15 minutes walk away and the motorway offering access to Ulm and Stuttgart airport is within a few minutes of the hotel. The Steiff Museum is about 20 km away and the famous Legoland park as well as the Märklin model railway are 45 km and 30 km from the hotel respectively.

11 single rooms and 72 double rooms are located on 4 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services and facilities include a childcare service, room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.