The hotel is located right in the centre of old Istanbul, formerly Byzance. It is within walking distance of many of this world city's major attractions. Saint Sophia and the Blue Mosque are located in the immediate vicinity, while the Grand Bazaar is just a 5 minute walk away from the hotel. The hotel is surrounded by many historical monuments dating back to Ottoman times. The train station at Sirkeci is just 10 minutes away on public transport. It is just a 15-minute journey on public transport to Taksim, where happening nightlife and bustling bars can be found in abundance.

The hotel has 75 non-smoking rooms, which are located on 5 storeys and are reachable by 2 lifts. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Parking facilities available to guests include a garage and a car park. Further services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.