The hotel is located in the Sirkeci area of the historical peninsula of the city. Sirkeci train station is less than 5 minutes’ walk away, while the city centre is roughly 3 km from the hotel. The major tourist attractions such as Topkapi Palace and the Blue Mosque are within a 15-minute or so walk of the hotel.

Guests have a choice of 58 non-smoking rooms located in two 6-storey buildings with lifts. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Additional facilities include a library. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include medical assistance, room service (for a fee), a laundry service and a page service.