The hotel is located on the European side of Istanbul, in Besiktas, midway between the areas of Taksim and Levent. The hotel is within walking distance of shopping malls and Bosphorus' main boat harbour. Public transport runs in front of the hotel and Gayrettepe underground station is just 1 km away.

11 junior suites, 14 suites and 187 double rooms are located on 23 storeys and can be reached by lift. The reception desk is open round the clock. Amenities available at the hotel include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. Additional amenities include a newspaper stand, a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include medical assistance, room service (for a fee), an alarm call service, a laundry service and a hairdresser. The business centre is on hand for guests' business requirements and provides a fax machine.