The hotel is located in the centre of Sultanahmet, the historical district of Istanbul. The major sightseeing attractions including Hagia Sophia, the Blue Mosque, the Topkapi Palace and the Grand Bazaar are all within close proximity and easily reached on foot. A tramline is a couple of minute's walk from the hotel with links to other areas of the city.

Guests have a choice of 60 non-smoking rooms located in a 6-storey main building and a 5-storey auxiliary building. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include medical assistance, room service (for a fee), a laundry service, a hairdresser and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with fax machine and projector is available.