The friendly staff at the reception desk are happy to answer any questions. Services and facilities include a baggage storage service, a safe, a currency exchange service, a cash machine, medical assistance and a laundry service. Wireless internet access is provided in public areas. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge).