The hotel is located within walking distance of the city centre of Kaprun with shopping facilities, restaurants and bars. These are all located about 350 m away. In winter, guests will find the ski lift right next to the hotel. Downhill and cross-country skiing facilities are located just some 100 m from the property. The bus station is around 350 m away and the train station roughly 6 km away. Lake Zell is around 6 km away and Sigmund Thun Klamm Gorge is about 4 km away. Salzburg Airport is approximately 100 km from the hotel.

The hotel has 46 suites and 4 double rooms, which are located on 4 storeys and are reachable by 2 lifts. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include medical assistance, a transfer service and a laundry service. A fax machine is available for guests' business needs.