This resort hotel is superbly situated on Phuket's western coast, in a green peaceful valley, surrounded by the mountains and facing the famously blue Andaman Sea. It is located between Kata and Karon beach, just 300 metres from the beach and a 2-minute walk from Kata town centre. Guests will find a number of restaurants and bars nearby (500 metres). Guests wishing to shop should head to the Kata shopping district, just a short stroll away. Points of interest such as the Chalong Temple, Phuket City View Point, Patong Beach and Promthep Cape are all within a 30-minute drive of the resort. Phuket International Airport is a 45 km away.

The resort has a lift and features 211 rooms. The reception desk is open round the clock. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The complex offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. A business centre with fax machine and projector is available.