This resort is located directly behind the Old Town of Kissimmee, with its variety of shops, restaurants and entertainment venues. It also lies only 5 km from Walt Disney World and just 22 km from Universal Studios. Visitors to the area will be pleased to find a range of further attractions nearby, including SeaWorld (11 minutes' drive away), the Florida Mall (21 minutes away) and Busch Gardens in Tampa (just over an hour's drive from the resort). Orlando International Airport is just 35 km away, while Orlando Sanford International Airport is 77 km from the resort.

The complex has a lift and features 192 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a cash machine are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. Film lovers are sure to find just what they're looking for in the cinema's listings. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (no extra charge). Other services include a 24-hour security service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a fax machine.