The hotel is 500 m from the sandy Thong Nai Pan beach in Koh Phangan, an island district in Suratthani province, situated in the central part of the Gulf of Siam. Koh Phangan covers an area of 168 km² with over 70% mountains and tropical forest and is about 100 km from Suratthani mainland and just 20 km from Koh Samui. The town centre of Thong Sala and the tourism centre are around 1.7 km away and it is 80 km to Koh Samui Airport.

Guests have a choice of 72 double rooms located in two 2-storey buildings with lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The resort has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a library. Parking spaces are available to guests travelling by car (for a fee). Other services include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.