The hotel is situated in Agios Nikolaos, Crete, one of the most popular and prettiest resorts in Greece. It is located on a privileged position in the centre of the city, only 600 m from the beautiful lake Agios Nikolaos and only 50 m from a sandy beach.

The hotel was modernised in 2023. The hotel welcomes guests in a 4-storey building with a lift and 130 rooms. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service and a safe are available. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room, a playroom and a library. Other services include medical assistance and a transfer service. A photocopier is on hand for guests' business and communication needs.