The hotel is located in the Bay of Elounda, Crete, 75 km east of Herakliona and close to Agios Nikolaos. There are numerous restaurants, bars and shopping opportunities nearby. Heraklion International Airport is about 75 km from the hotel.

The resort was modernised in 2021. The resort has a lift and features 158 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. There are a number of shops, including a supermarket. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, a DVD hire service, medical assistance, room service, a laundry service, a hairdresser and a hotel shuttle bus. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. Complimentary newspapers are available.