This spa hotel is located in a quiet area about 25 km from the tourist hotspots, and it is 25 km to the centre of Chania. It is ideal for business travellers as well as families. A bus stop and other public transport stops are just outside the door.

This spa hotel was renovated in 2024. 328 rooms, including 12 junior suites and 60 suites, are located on 3 storeys and can be reached by lift. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests receive a welcome drink upon arrival. A cloakroom, baggage storage service, safe and cash machine are available. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The tour desk offers assistance with booking excursions. The complex offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park (no extra charge). Other services include a 24-hour security service, a babysitting service (on request and for a fee), a childcare service, a car hire service, a DVD hire service, medical assistance, a transfer service, room service (limited hours), an alarm call service, a laundry service, a hairdresser, a page service and a hotel doctor. Complimentary newspapers are available. A business centre with projector, fax machine, a flip chart and pens and photocopier is available. The congress service offers support with all aspects of event organisation. 10 conference rooms are available for lectures, presentations and meetings.