This hotel is just a 20-minute walk from the famous Krimml Waterfalls. Krimml’s city centre is barely 500 m away, and the Zillertal Arena ski area can be reached in a 15-minute drive. The nearby Hohe Tauern National Park offers a wide range of hiking and mountain bike trails. Innsbruck Krannebitten airport is 100 km from the hotel.

The hotel has a lift and features 50 non-smoking rooms. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, a safe and a drinks machine are available. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Children can enjoy the playground. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a childcare service, medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service. Complimentary newspapers are available. A fax machine is available for guests' business needs.