This hotel is located about 100 m from Kuta town centre and the Bali Mall Galeria shops. The Kuta Art Market is only a 15-minute stroll from the hotel and just a 10-minute walk from Kuta Beach and the popular Discovery Shopping Mall. It also is located a 15-minute drive from Ngurah Rai International Airport.

134 non-smoking rooms are located on 5 storeys and can be reached by lift. The reception desk is open round the clock. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (no extra charge). Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.