This upmarket hotel is located on the east coast of the Dominican Republic, directly on the long palm beach of Bayahibe in the midst of a tropical garden. The transfer time to La Romana airport is approximately 25 minutes.

The complex has 404 non-smoking rooms. The reception desk is open round the clock. Amenities available at the hotel include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service and a hairdresser.