This hotel enjoys a wonderful location surrounded by palm trees and close to sandy Bayahibe Beach. The pretty town of Bayahibe, with numerous restaurants, bars and further entertainment venues is approximately 4 km away. The transfer time to La Romana airport is around 30 minutes, whilst Punta Cana is about 2 hours away. The capital of Santo Domingo lies about 90 minutes drive away.

660 rooms are located on 3 storeys and can be reached by lift. Multilingual staff (English, German, French) at the 24-hour reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel doctor. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.