The hotel is located in Laganas. Guests will find a regular public bus service to and from Zakynthos town near the hotel and taxis are constantly available, 24 hours a day.

The hotel has a lift and features 101 rooms, including suites and 86 double rooms. English-speaking staff at the reception desk in the lobby are happy to answer any questions. Services such as a baggage storage service and a currency exchange service ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Everyday necessities can be purchased at the supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service on request, a car hire service, room service (for a fee), a laundry service, a hairdresser and a hotel doctor. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.