The hotel is located on the south coast of the island of Bali, and is separated from the sprawling sands of Legian Beach by only a quiet road. Countless shops and entertainment venues, boutiques, bars, and restaurants can all be reached in about 10 minutes on foot. The lively centre of the tourist town of Kuta is 2.5 km away, while the capital Denpasar can be reached in 20 minutes by car. Ngurah Rai airport lies some 10 km from the hotel.

The resort has 3 lifts and features 405 rooms. The reception desk is open round the clock. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are a number of shops, including a souvenir shop. The grounds of the resort feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel doctor. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.