This hotel enjoys a wonderful central location at the heart of Lisbon that allows easy and convenient access to a wide range of cultural and tourist sights. Links to the public transport network are to be found close by, located about 100 m from the hotel, and there are countless shopping venues, bars, restaurants and nightclubs to be found in the vicinity (250 m - 2.5 km away). Lisbon Airport is about 6 km from the hotel and it is 22 km to the nearest beach.

The hotel has 6 suites, 27 single rooms and 254 double rooms, which are located on 12 storeys and are reachable by lift. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are a number of shops, including a supermarket and souvenir shop. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. The business centre is on hand for guests' business requirements and provides a fax machine.