The city hotel is located right in the city centre, near Marquês de Pombal, the largest green park in Lisbon and a few steps away from the Avenida da Liberdade, the historical city centre, the river, and the city's most illustrious commercial and business district. Links to all transportation networks can be found close to the hotel and Portela Airport is approximately 8 km away.

The hotel has a lift and features 148 non-smoking rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.