This hotel is ideally situated close to Avenida da Liberdade and the botanical gardens. The city centre is around 1 km from the hotel and countless shops, restaurants and a lively selection of bars and discos are to be found in the surrounding area. Public transport leaves from directly in front of the hotel; the airport is 7 km away.

The hotel has 12 suites, 17 single rooms and 77 double rooms, which are located on 6 storeys and are reachable by lift. English- and French-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service and a coin-operated laundry. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. Complimentary newspapers are available. A business centre with fax machine and projector is available.