The hotel is located in the heart of Lisbon, near Praça dos Restauradores / Av. da Liberdade and close to Lisbon's main shopping area. It can also be found near main means of transport such as buses, the underground, trains, taxis and is only 15 min from the airport.

The hotel has 3 single rooms and 81 double rooms, which are located on 5 storeys and are reachable by lift. The reception desk is open round the clock. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include room service, an alarm call service, a laundry service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area.