This traditional luxury hotel is located just 500 m from famous Oxford Street, close to Bond Street underground station (approximately 300 m away). Heathrow airport is about 25 km away.

The hotel was built in 1898. The hotel has 203 rooms, including 56 suites, 14 single rooms and 119 double rooms, which are located on 7 storeys and are reachable by 2 lifts. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available. A business centre with fax machine and projector is available.