The hotel is conveniently situated within a 5-minute walk from Trafalgar Square. Covent Garden just 1 km away and Westminster is 1.5 km. Other nearby places of interest include Mayfair, 3 km away, and the Olympic Stadium, 12 km away. London - City airport is the closest airport, which is just a 20-minute drive away.

The hotel has 58 suites and 283 double rooms, which are located on 7 storeys and are reachable by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a cloakroom, a baggage storage service and a safe ensure a comfortable stay. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services include a babysitting service (on request and for a fee), a childcare service, a transfer service, 24-hour room service (for a fee), an alarm call service, a laundry service, a hairdresser and a page service. Active guests can make use of the bicycle hire service (no extra charge) to explore the surrounding area. A business centre with fax machine, a flip chart and pens and photocopier is available.