The hotel is centrally located in London's exclusive Royal Borough of Kensington and Chelsea. The hotel is a short walk from Earl's Court tube station and near to major road links, with easy access to both Heathrow and Gatwick Airports. Nearby guests will find the fashionable shopping areas of Knightsbridge, Sloane Square, Kings Road and Kensington High Street as well as major tourist attractions including Kensington Palace, Hyde Park, the Royal Albert Hall and the Natural History, V & A and Science Museums.

8 suites and 113 double rooms are located on 9 storeys and can be reached by 2 lifts. The reception desk is open round the clock. Amenities available at the apartment hotel include a baggage storage service and a safe. Wireless internet access is provided in public areas. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the car park for a fee. Further services include a car hire service, room service (for a fee) and a laundry service. Complimentary newspapers are available. 2 conference rooms are available for lectures, presentations and meetings.