This elegant first-class hotel is ideally located opposite Hyde Park, close to Knightsbridge, Piccadilly Circus and the exclusive shopping areas. The theatre district as well as many of London's top sights can easily be reached on foot and the nearest underground station, Hyde Park Corner, is about 100 m from the hotel.

The hotel has 277 rooms and 26 suites, which are located on 9 storeys and are reachable by 2 lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.