This hotel is centrally located and is perfect for guests looking for a sophisticated place to stay. Conveniently located near to the local underground network, guests can easily access the centre of town with its multiple tourist attractions, shops and entertainment venues. The nearest underground station is Hyde Park Corner and is just minutes away. The Piccadilly Line runs from this station directly to Heathrow airport.

The hotel has 447 non-smoking rooms, which are located on 8 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the car park for a fee. Further services include a car hire service, medical assistance, room service (for a fee), a laundry service and a hairdresser. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service (for a fee). Bicycle storage is also available. The business centre is on hand for guests' business requirements and provides a projector. 12 conference rooms are available for lectures, presentations and meetings.