The hotel is located in the city's financial district. There are tube and rail stations close by. The hotel is right by the Museum of London, the Millennium Bridge, which crosses over the Thames, and St. Paul's Cathedral, a magnificent baroque cathedral and must-see in the City of London. The nearest restaurants and shopping facilities are to be found about 5 minutes' walk away. Hyde Park is around 20 minutes' walk from the hotel. Also within easy reach are the Tate Modern and Globe Theatre, both around 5 minutes' walk away, and the Tower Bridge, some 15 minutes' walk from the property. London Heathrow Airport is around 15 km away, Gatwick Airport is around 60 km away and Luton Airport is roughly 55 km away.

67 junior suites, 2 suites, 94 single rooms and 267 double rooms are located on 10 storeys and can be reached by lift. Check-in and check-out are possible at any time at the reception desk. Services such as a cloakroom, a baggage storage service and a safe ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Children can enjoy the playground. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. A business centre with fax machine and projector is available.