This hotel is located only 2 minutes from Paddington Station and so offers guests convenient links to destinations all over the country, including all major airports. The hotel is, however, set in a private terrace away from all of the hustle and bustle of the busy station area. It is a 5-minute drive from Hyde Park and 15 minutes by car from Oxford Circus.

The hotel has a lift and features 98 rooms, including 13 single rooms. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A fax machine is available for guests' business needs.