This hotel is located in the heart of Madrid.

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the complex include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. 3 lifts and wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Parking facilities available to guests include a garage and a car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry, a page service and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.