This hotel is centrally located at the heart of Madrid and just a few paces from the Museo del Prado. A selection of shopping and entertainment venues are to be found in the vicinity, as is the Gran Vía and the Puerta del Sol. Further tourist sights can easily be reached by making use of public transport and Atocha train station is approximately 500 m from the hotel.

The hotel was built in 1913 and modernised in 2024. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. 3 lifts and wheelchair-accessible facilities are available. Additional facilities include a library. Further services and facilities include a 24-hour security service, a transfer service, room service, a laundry service, a page service and a hotel doctor. Daily newspapers will keep you informed. A projector is on hand for guests' business and communication needs.