This hostel/youth hostel is located about 3 km from the centre of Madrid.

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hostel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a 24-hour security service, a transfer service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.