This hotel is located in the business district of Madrid near the Retiro Park. It is just a few minutes walk to the Puerta de Alcalá, the Plaza de Cibeles and Calle Serrano.

32 single rooms and 114 double rooms are located on 7 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include medical assistance, room service (for a fee), a laundry service and a hairdresser. A business centre with projector is available.