This hotel enjoys an excellent situation in the very heart of the centre of Madrid, only some 20 m from the nearest links to the public transport network (metro, bus, taxi). Guests will find varied shopping opportunities nearby (Calle Preciados, approximately 50 m away), and they have easy access to cinemas and theatres. Moreover, the city's most important museums such as the Prado, Thyssen and Reina Sofía museums are within walking distance and just minutes away from the hotel. Likewise, visitors can stroll through the old Habsburg district of Los Austrias, Plaza de Oriente, the Royal Palace and the Gran Vía. The Monasterio del Escorial is some 50 km away, as is the Cotos-Valdesqui ski region. Toledo is around 75 km. It is just about 14 km to Madrid Airport.

Guests have a choice of 12 single rooms and 56 double rooms located in two 6-storey buildings with lifts. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. There are a number of shops, including a souvenir shop. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.