This luxury Madrid hotel is found only 500 metres from the 'Ventura Rodriguez' and 100 metres from the 'Plaza España'. There are several shopping areas surrounding the hotel where guests may explore the various shops, boutiques, bars and restaurants.

The hotel has 41 suites, 64 single rooms and 201 double rooms, which are located on 17 storeys and are reachable by lift. The reception desk is open round the clock. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the car park for a fee. Further services include a 24-hour security service, a babysitting service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel doctor. A business centre with fax machine and projector is available. 8 conference rooms are available for lectures, presentations and meetings.