This hotel is located on the Plaza de las Descalzas, only about 30 m from the Plaza Mayor, the Puerta del Sol, and the Teatro Real. Within an area of around 500 m from the hotel, guests will find the cultural and business centres of Madrid, as well as links to the underground network and further public transport. The famous Reina Sofía Museum lies approximately 2 km away, it is around 4 km to the nearest railway station, while Madrid - Barajas airport lies some 13 km from the hotel.

The apartment hotel has 36 non-smoking rooms. The reception desk is open round the clock. A baggage storage service, a conference room and a smoke alarm are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park.