In the upscale area of Gran Vía street, near Alcalá street and a few steps away from Cibeles Square, Bank of Spain and the City Council, this hotel is perfectly connected by multiple bus and metro lines and is only a few metres away from Recoletos Station. It is surrounded by many tourist attractions and monuments of the city. Barajas International Airport in Madrid is approximately 22 km away.

80 rooms, including 5 suites, 14 single rooms and 59 double rooms, are located on 5 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.