Situated in the sophisticated district of Salamanca, only a mile and a half from Puerto del Sol and opposite the Retiro Park, this luxury hotel enjoys numerous shopping venues, restaurants, bars and local links to the public transport network in the vicinity. The airport is roughly 10 miles from the hotel.

22 junior suites, 6 suites, 21 single rooms and 212 double rooms are located on 8 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, translation services, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. Complimentary newspapers are available. A business centre with fax machine and projector is available.