The resort is located on the white sands of Mai Khao Beach amidst tropical gardens. Guests will find restaurants, bars and shops within 500 m of the hotel and the beach is just a 5-minute walk away. The Mangrove Forest and Bangpae Waterfall are around a 50-minute drive from the design hotel, Patong Beach is approximately 45 minutes away and Phuket FantaSea is roughly an hour away. The beach hotel is approximately 16 km from Phuket International Airport.

Guests can enjoy the pleasant ambience of one of the 26 villas/houses. The following room categories are also available: 180 rooms, including 4 junior suites, 100 single rooms and 50 double rooms. The reception desk is open round the clock. Amenities available at the resort include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities and a lift. Film fans will find plenty of 'lights, camera, action' at the cinema. There are a number of shops, including a souvenir shop. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a newspaper stand, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a hairdresser, a page service and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service (no extra charge). Bicycle storage is also available. The business centre is on hand for guests' business requirements and provides a fax machine.