The hotel is located in the Gulf of Malia, in a distance of 1.5 km from the center of the settlement with the same name, in the most popular touristic destination of Crete. It is also located at a distance of 35 km from the urban center of Heraklion, 7 km from Hersonisos and 25 km from Agios Nikolaos, which assures easy and direct access to the most important transportation infrastructures (airport- port) and to numerous touristic attractions of the area.

The hotel was modernised in 2023. In addition to 15 bungalows, this spacious property includes a residential complex with a lifts,made up of a 2-storey main building and 3 auxiliary buildings. Awaiting guests are 177 non-smoking rooms and a junior suite. English- and German-speaking staff at the reception desk in the lobby are happy to answer any questions. Guests receive a welcome drink upon arrival. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. Everyday necessities can be purchased at the supermarket. Children can enjoy the playground. Parking spaces are available to guests travelling by car (no extra charge). Further services include a childcare service, a car hire service, medical assistance, a transfer service, an alarm call service and a hotel doctor. A business centre with fax machine and photocopier is available.