This hotel is located on a bank, overlooking Maspalomas. Countless shops and restaurants are located in the immediate vicinity. A free shuttle service runs guests to the beach, situated 4 km away. There is a bus stop located directly in front of the hotel.

The hotel has 26 suites and 411 double rooms, which are located on 5 storeys and are reachable by 8 lifts. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services include a babysitting service (on request and for a fee), a car hire service, medical assistance, a transfer service, a laundry service and a hotel shuttle bus. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area.