The hotel is located in Milan's historic centre, a few steps from the Teatro alla Scala theatre and the Duomo cathedral, and close to the main fashion streets such as Via Montenapoleone and Via della Spiga. Milan’s Linate and Malpensa Airports are 8 and 30 km away respectively.

113 rooms, including 50 single rooms and 50 double rooms, are located on 5 storeys and can be reached by lift. Multilingual staff (English, German, French) at the 24-hour reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A business centre with fax machine and projector is available.