This elegant hotel is in the heart of the theatre district within a few minutes walk from Times Square, Central Park, the City Music Hall, and Carnegie Hall. An array of shopping and entertainment venues, bars and restaurants are to be found in the hotel's immediate vicinity. Links to the public transport network also lie very close to the hotel.

The hotel was built in 1920. The hotel has 915 rooms and 20 suites, which are located on 25 storeys and are reachable by lift. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe and cash machine. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. Guests can buy souvenirs at the gift shop. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, a car hire service, medical assistance, room service (for a fee), a laundry service, a coin-operated laundry, a page service and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.