This popular hotel is renowned for its high levels of service and enjoys a great location along 42nd Street, within metres of public transport. An array of shops, as well as restaurants and bars are to be found in the vicinity.

The hotel was built in 1920. 728 rooms and 60 suites are located on 41 storeys and can be reached by lift. Guests are warmly welcomed by English- and German-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a car hire service, room service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with fax machine and projector is available.