This hotel is located just 1.5 km from the centre of Nuwara Eliya, also known as Little England. Commanding breathtaking views of Galway Forest Reserve with its green mountains and luscious valleys, the capital of Colombo is approximately 180 km away. Ratmalena Airport is 170 km away, roughly a 190-minute drive. A lake and various restaurants are to be found within 5 km. The bus station is around 2 km from the hotel, whilst the train station is 8 km away.

Guests can enjoy the pleasant ambience of one of the 52 rooms. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.