The hotel is located just across from Sea World Adventure Park and minutes away from Walt Disney World, Universal Studios Orlando and Wet 'n' Wild. The property also provides easy access to Orlando International Airport, the Orlando/Orange County Convention Centre and 94 local championship golf courses.

The hotel has a lift and features 783 rooms. Check-in and check-out are possible at any time at the reception desk. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.