The hotel complex is set over 13 hectares in the unusual, natural setting of Patong beach, which is around 350 m away. The colourful abundance of plants and trees on the site makes many visitors feel they have found paradise. The renowned entertainment district of Patong is only a 10-minute walk away. Phuket is some 20 minutes away by car and Phuket airport can be reached in 45 minutes using public transport.

In addition to 14 villas/houses, guests can also choose from a selection of 32 junior suites, 4 suites, 11 apartments and 380 double rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The bungalow complex has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.