Patong Beach is only a couple of streets away, and the resort is only 10 minutes’ walk from the beach via Soi Bangla. Phuket International Airport is 30 km from the resort.

Guests have a choice of 421 rooms located in two 6-storey buildings with lifts. The reception desk is open round the clock. Services such as a cloakroom, baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops as well. Guests of the hotel can enjoy various recreational facilities, including the garden, during their stay. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a 24-hour security service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.